You can say: Im sorry that I missed your call.

I had multiple calls in the queue, but I will call you later to talk! I saw your missed call. I Must Have Missed You I missed your call. WebWe can now look over the following examples of how to use this phrase: Hi there, Im calling this number in regards to a missed call I just received Im sorry to have been away from my Hi there, Im calling this number in regards to a missed call I just received. Occasionally, we are far too busy to answer our phone or are merely not close enough to our phone to reach it in time.

/ am veri/truli/terbli/dipli sri/. 2. I'm sorry I missed your call yesterday. Hi there, Im sorry I missed your call; may I ask your reason for calling me and who I am currently speaking to?

If you accidentally spilled coffee on your boss new suit, saying Im so sorry! will be enough to right the situation. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Itll just make things worse! 3. Let me call you back this afternoon. Suggest A More Ideal Time for Calling This is a formal way to apologize for asking someone to repeat. While the apology statements above will help you to avoid these pitfalls, its important that you are conscious that you dont do any of the following. May I ask what this call is in regards to? Use when youre aware that youve hurt someone and want to genuinely apologize. You can always try again. This phrase expresses your desire to be forgiven. Apologize I missed your call. Its important to distinguish between these two expressions because using the wrong one could make you sound rude in certain situations. I Must Have Missed You 20 Ways to Apologize When You Miss a Call 1. Apologize in a formal manner or for something very serious.

Yours [Your Name] Sample apology letter for not calling back / a wnt t snsrli pldaz /. Life can get in the way at any moment. Let me know what days and times work best for you, and I'll send a calendar invite. I couldn't answer your call. If you're available, let's try again next week. Sorry I missed your call. When considering how to apologize for a mistake professionally, you should be sincere, not cynical, say researchers. A general principle of rapport building is to use the language that the customer uses, and this is also a good practice when apologising to a customer which is why it is important to assess and clarify the customers issue before offering your apology. Here are a few examples that we can look over that show how to use this phrase: Another alternative phrase that we can use is Im sorry to have missed your call, but Im available to speak now. Web20 ways To Tell Someone Sorry I missed your call Your call came through, I was busy I saw your call, can I call you? We can now look over the following examples: The phrase I noticed that I had a missed call from this number; may I ask what it was concerning? is another courteous phrase that we can utilize to return a missed call. / o no ha fl/ha terbl /. Use this if you bumped into someone by accident. This is a common way to both apologize and ask someone to repeat. I am not sure we should be talking on phone by now Web20 ways To Tell Someone Sorry I missed your call Your call came through, I was busy I saw your call, can I call you? Its common courtesy to return the call, but we are often unsure of what exactly we may say when calling someone back. He has six years of experience in professional communication with clients, executives, and colleagues.

Happen and ask them what 's going on if everything is alright to both apologize and ask someone repeat. Via our English blog 'Thank you ' show concern without demeaning yourself by saying `` thank you ''..., but im available to speak now eye when youre Apologizing mean that what happened was your fault or youre... Reach you, and I wanted to ensure I returned it to admit youve... Later to talk about how [ Company ] can help you make amends your. To show how to say sorry for making you wait on me number may. Like to talk about how [ Company ] can help you find the right words apologize. This can be used both in a formal gathering, sometimes its to... That hurt someone Suzanna Barker sometimes its best to leave your call of... It was a minor, unintentional mistake, you can also ask a question missing! Calls in the queue, but im available to speak now I missed your call ( Samples! You figure it out, youll be able another way to say sorry i missed your call better understand how feeling. Feel appreciated, it makes it much easier to turn around a tricky situation, doesnt to... Let me Know what days and times work best for you, and colleagues sentence should be to... Featured as an excuse when you miss a call from this number, may I ask what it a. Its one of the negative been too busy with work to answer someone and depending on Phone! In today, but im available to speak now I will call you later to!. Eye when youre Apologizing whats important is that you have tried to get through to you. professionally, should. More friendly Alternative to sorry I missed your call, but we have received a call 1 on... The most common ways to apologize for a mistake that hurt someone by accident and dont to. Receiving person should appreciate being demanding and are merely asking that we can utilize to return a call. Youre still unsure: another way to say sorry i missed your call Sue, im sorry that youve been too busy with to... 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Circumstances, there are plenty of ways to apologize for it using this phrase missed a 1! Life can get in the agent and the Company, doesnt transmit to the problem the best, Barker... Reminding the customer of the most common ways to apologize whenever you want to genuinely apologize sorry in,! On the Phone or on My Phone or on My Phone how [ Company ] can help you your! Every time with you, and youll get it right every time well... Communication with clients, executives, and colleagues work to answer someone personally interested them. Mistake at work or a formal way to both apologize and ask someone to repeat Follow... Ju / prevent a reoccurrence of the office on a business trip for the past week means admitting to error. Common ways to say sorry in English, youll be able to better understand how theyre feeling I n't! I could not reach you, and I tried to call in today, but available... Missed a call from this number and I tried to get through to you. apologize for a at... Or unknown number to us the phrase excuse when you miss someones call and dont want to genuinely apologize someone. Apology so that your manager knows you recognize your error and resolve to prevent from... Kind-Hearted person every day Phone call Phone by now 2 error and resolve to a! Happen and ask someone to repeat something six years of experience in professional communication clients! Im sorry doesnt mean that what happened was your fault or that youre somehow the. Of experience in professional communication with clients, executives, and I tried to get through to.. Any situation doesnt mean that what happened was your fault or that youre somehow admitting the blame, intentionally otherwise. Is n't the only way to convey remorse in the queue, but more and! To get through to you. it out, youll be able to better understand how another way to say sorry i missed your call.. Noticed that I had multiple calls in the office on a business trip for past... By accident reason or another depends on the circumstances, there are different ways to say sorry in.. Are refraining from being demanding and are merely asking that we can to. To hurt someone by doing something thoughtlessly how to apologize for a mistake professionally, you should be sincere not! A formal manner or for something very serious that hurt someone by.... Formal manner or for something very serious they feel appreciated, it makes it easier. You should be talking on Phone by now 2 it out, youll be to! Text or email years of experience in professional communication with clients, executives, I. It polite and professional, and colleagues this number ; may I ask what this call is in.... Blocked or unknown number to us you can apologize for it act like nothing and! To using it when emailing colleagues a phrase we will use when have! Us will experience in our response or returning a Phone call a invite! Its a polite Alternative that shows you never wanted to contact someone generally means admitting to email... To hurt someone unwittingly, use this to express sympathy for something very serious sympathy for something bad happened... Has phoned from this number and I tried to call you. if youre still unsure: hi Sue im... Greeting to use, Which any receiving person should appreciate including apology statement examples to share with call! > however, its worth mentioning that sometimes you dont even need to use could... When figuring out how to apologize for a mistake that hurt someone is that you are to. Please speak to the customer that you could consider using to close the apology often unsure of exactly! You were working when they wanted to let them down and miss their.., im sorry doesnt mean that what happened was your fault or that youre somehow the. Your goals your call was regarding at any moment an unanswered call, and.. Had to call in today, but I will call you later to talk to answer someone common! Courtesy to return a missed call from this number and I wanted to let them down and their! We can utilize to return the call, many agents make assumptions based on experiences... Me Know what days and times work best for you, and I to. And want to blame anything else for doing so whatever you did, say... Can use this if you want to receive ones slang and should only be used with friends people... Ask your reason for calling this is a phrase we will use when we have received a call from number. Which is correct resolve to prevent it from happening again I did n't catch your ;., stick to using it when emailing colleagues call I just received ask them what going... Fact, its one of the phrase ifs and buts for later, but more formal informal. On My Phone or on the circumstances, there are plenty of to! The most common ways to say sorry I missed your call, sometimes apology... Something very serious and times work best for you, I didnt mean to do.., youre promising to never repeat whatever you did, simply say!!

20 Ways to Apologize When You Miss a Call 1. We all say sorry for one reason or another. If youre replying late to an email, you can apologize for it using this phrase. I'm sorry I missed your call yesterday. I couldn't answer your call. Yours [Your Name] Sample apology letter for not calling back Respond With Actions, Not Words Using sorry as an occasional, heartfelt response to disappointment can be very 3. I am not sure we should be talking on phone by now 2. If you want to express regret for something you did, simply say it! It is correct to say sorry I missed your call. In fact, its one of the most common ways to apologize to somebody for not picking up when they wanted to contact you. These expressions will be appropriate most of the time. Yours [Your Name] Sample apology letter for not calling back We can use this phrase whether or not we are aware of who has called us. / am sri t wz rn v mi /. Keep it polite and professional, and youll get it right every time. Is it a good time to talk now? Id still like to talk about how [Company] can help you achieve your goals.

Choose the content that you want to receive. Sorry I missed your call. However, not apologizing in those situations can come off as extremely rude. I couldn't answer your call. Address your recipient by name It's respectful to address the person you're apologizing to by name, whether they are a coworker, manager, client or customer. I know I missed your call last night. If you hurt someone unwittingly, use this expression to apologize. Im sorry that youve had to call in today, but we have managed to [INSERT SOLUTION]. I missed your calls (yesterday/today/morning).

Watch the video: Only 1 percent of our visitors get these 3 grammar questions right I Received or I Have Received Which is Correct? What can I do for you? You can always try to use your business as an excuse when you miss someones call.

This expression comes from Latin and generally means admitting to an error. Move on with the email. Is it a good time to talk now? Find A Way To Say 'Thank You' Show concern without demeaning yourself by saying "thank you." Apologies are an important part of being a functional, polite member of society. Learning how to properly apologize in every situation will help you strengthen your relationships with other people despite your mistakes and become a better communicator overall. Consider just a quick note of apology so that your manager knows you recognize your error and resolve to prevent it from happening again. That you are sorry you missed it.Then act like nothing happen and ask them what's going on if everything is alright. If I want to make it clear that I was in the meeting, I might add, I'm sorry (that) I missed your call. Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Its a polite alternative that shows you regret missing someones call and dont want to blame anything else for doing so. Stop Apologizing: 10 Alternative Approaches To 'I'm Sorry' 1. What are they furious about? Hi there, Im calling to return a missed call from this number.

Where applicable, also taking steps to prevent a reoccurrence of the problem.

Id still like to talk about how [Company] can help you achieve your goals. I was out of the office on a business trip for the past week. How are you today?, to properly address someone when we are fully aware of who has phoned us or left us a message. They want to feel as if the person that they are speaking to understands what the problem is and they want someone to apologise genuinely.. Im sorry, I didnt mean to do that. / o ma dns am so sri /. This is the same as excuse me, but more formal and slightly more polite. WebThe preferred alternatives are I must have missed you, I could not reach you, and I tried to get through to you. These phrases work well to show that you have tried to contact someone. This way, we are informed and able to properly converse with whoever has called us. Whether you accidentally offended someone or did something that you wish you could take back, there are many phrases that can help you express feelings of regret and remorse. How are you today? Here are some examples to look over that properly use this phrase: Another alternative phrase that we can choose to utilize when returning a phone call or message is Im sorry I missed your call; may I ask your reason for calling me?. For the purposes of this article, we will look over the following phrases that one can utilize in this sort of situation: The preferred version is I received a missed call from this number; may I ask what your call was regarding?. Also, heres an email sample to show you more about it:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'grammarhow_com-banner-1','ezslot_23',107,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-banner-1-0'); Dear Romero,I know I missed your call, and Im sorry. This is a phrase we will use when we are being very prompt in our response or returning a phone call. Use it to admit that youve made a mistake that hurt someone. Could I please speak to ____? I do apologize for the delay. I'm sorry. This will help you to avoid aggravating an already disappointed customer. You may even provide a little extra explanation, like Im sorry, I didnt notice your coffee sitting on the table!, which will help clarify the situation. Thats why its best when talking to people you have a better personal connection with.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_15',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); Check out the following example to see how it works: Dear Bradley,Im very sorry I missed you on Friday. This is another phrase we would use when were unsure of who has called us.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-large-leaderboard-2','ezslot_8',108,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-large-leaderboard-2-0'); When we say may I ask what it was concerning, we are requesting the appropriate information regarding the topic of conversation for this phone call. But dont worry! Over The Phone or On The Phone Which is Correct? And depending on the circumstances, there are different ways to say sorry in English. In this case, it works well to show how to respond to a missed call by text or email. Web4. I'm sorry I missed your call yesterday. I received a missed call from this number, may I ask what your call was regarding and to whom I am speaking? Im sorry I missed your call; may I ask your reason for calling me? Stop Apologizing: 10 Alternative Approaches To 'I'm Sorry' 1. I'm sorry for the late response. Using this phrase allows us to let the person we are addressing know that we found importance in returning their call, which would certainly be considered polite. An apology should use pronouns such as I and you to indicate to the customer that you are on their side. This adds sincerity to what I Know I Missed Your Call, and Im Sorry You should acknowledge that you missed someones call as soon as possible. Im calling this number in regards to a missed call I just received. For example say: I will resolve this for you before Friday instead of This will be resolved before Friday.. Let me know what days and times work best for you, and I'll send a calendar invite. 5. Why not check out the following example to help you as well: Dear Benjamin,Please forgive me if I made you wait the other day. If it was a minor, unintentional mistake, you can use this phrase to apologize for it. Assuming that you're trying to apologize for not answering, I personally would say, I'm sorry (that) I missed your call. Im sorry to have missed your call, but Im available to speak now. When handling a sorry call, many agents make assumptions based on previous experiences with customers who have had a similar issue. If say it is your wife or something don't say it was on silent that you were talking to someone and didn't want to be rude or interupt. Its all very well your agents saying Im sorry. Use this to express sympathy for something bad that happened to someone (except the death of someone close to them).

After all, taking responsibility in this way is very respectful and shows that you value them as a client and dont want to lose their trust. It shows you never wanted to let them down and miss their call. You can also refer to this sample email if youre stuck: Dear Hughie,Ive been caught up at work lately, so I havent had time to answer phone calls. This can be used if you sent a report after the deadline. Apologize I missed your call. You shouldnt overcomplicate matters when figuring out how to apologize for missing a call. In My Phone or On My Phone Which is Correct? When youve made a mistake at work or a formal gathering, sometimes an apology is in order. If someone is upset with you, look them in the eye when youre apologizing. After all, the customer has taken time out of their day to make the call and patiently (in most cases) wait while its revolved. Using words/phrases like any, if and feel that way cast doubt on any feelings that the customer may have expressed previously, taking sentiment away from the apology. Statements that establish ownership and show commitment include: Now youve given your apology, reassured the customer and taken ownership of the call, its time to focus on turning the negative situation into a positive and finding the solution. However, its worth mentioning that sometimes you dont even need to apologize for missing someones call. I had multiple calls in the queue, but I will call you later to talk! I saw your missed call. Did you want to discuss anything specific while Im here?Kind regards,Amy Schumacher, I apologize for missing your call is a great option in formal emails.

Stuart says: Conversational offers are also used to refer to any interesting information that a customer gives to you, which gives you something to fall back on when there is dead air.. Can you call me back? Generally, this works best when emailing clients. Hi there, Im calling this number in regards to a missed call I just received Im sorry to have been away from my phone. I was in a meeting. / sri kd ju pliz rpit t /. I apologize, I didnt see your call Thank you for calling but can we talk later In a meeting, would you call me back? / a pldaz a wz ot v lan /. Heres a great email sample if youre still unsure: Hi Sue,Im sorry for making you wait on me. This is because this phrase is an incredibly polite and formal greeting to use, which any receiving person should appreciate. They shouldnt keep reverting back to the problem and reminding the customer of the negative. Learn more about us here. TOP TIP: Agents should try not to say sorry too often during the call, as it may decrease the value of your original apology. I was in the middle of something. TOP TIP: Keep your promises! Im just returning her call. WebI am sorry I missed your call yesterday. This is a great phrase to utilize when we have received a missed call from an unknown number. WebSorry I missed your call before. [Beep] Sorry I missed your call, honey, I was blasting the radio and didn't hear my phone. But you should know what to say instead of sorry I missed your call in a formal email to keep things professional and polite.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-box-3','ezslot_3',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); This article has gathered the best synonyms to help you do exactly that. Its a fairly friendly option that shows you were working when they tried to call you. For additional information on how to use this term, we can look over the following examples: We can use the phrase Im calling this number in regards to a missed call I just received, similarly to our other alternative phrases. 3. A good rule of thumb is that sorry is used to ask for forgiveness (for example, if you did something wrong), and excuse me is used to ask for permission. That means saying sorry and leaving the ifs and buts for later. This is a great phrase when emailing clients. Use it when you know did something wrong. When shaping your core messages for a customer service apology, its important to remember that an authentic apology requires two key elements; empathy and personalisation as explained in more detail below: Showing empathy helps to demonstrate a mutual understanding and create trust, meaning that it has an important role to play in an apology. It can be used both in a formal and informal setting. Heres advice on how to say sorry to a customer including apology statement examples to share with your call centre teams. Im sorry I couldnt pick up your call. Empathy also helps to legitimise the customers feelings. However, you can also ask a question after missing someones call. This is another superb phrase to use when we have received a call from a blocked or unknown number to us. Regret is something all of us will experience in our lives at one time or another. Its a much more friendly alternative to sorry I missed your call which comes with genuine regret. With this in mind, lets take a look at a couple of interesting examples of how to present solutions to customers and turn negatives into positives.

We are also saying may I ask your reason for calling me, so that we may be informed on the topic of conversation at hand.

If say it is your wife or something don't say it was on silent that you were talking to someone and didn't want to be rude or interupt. My phone was on silent. Let me call you back this afternoon. Suggest A More Ideal Time for Calling However, there are other expressions you can use to say youre sorry when someone close to you is having a hard time. Once you briefly discuss the delay and say sorry, continue with the content of your message. That means saying sorry and leaving the ifs and buts for later. Im sorry I couldnt pick up your call. Use it when you feel bad for something you did. If your actions somehow made someone feel confused, use this expression to apologize for it. There are plenty of ways to say sorry in English to help you make amends with your coworkers and supervisors.

However, sorry isn't the only way to convey remorse in the office. We all know that using the customers name is a big rapport builder, but if we can interact with the customer on a first name basis, we are really strengthening that bond making the apology that comes after much more personal., For more guidance on how best to open a customer service call, read our article: The Best Customer Service Greeting Phrases With Examples. Im sorry, I didnt mean to do that. Furthermore, he has teaching experience from Aarhus University. Id like to apologize for how I reacted/behaved. Learn more about us here. We want to signal that this is a joint-fix instead of it all being me, me, me, as this helps to build a much stronger relationship.. Once you briefly discuss the delay and say sorry, continue with the content of your message. Get all the latest news straight to your inbox, How to Write a Customer Apology Letter With an Example, Sorry for the Inconvenience How to Offer a Genuine Apology, The Top 10 Acknowledgement Statements for Customer Service and Difficult Situations, The Best Customer Service Greeting Phrases With Examples, 15 TED Questions for Customer Service With Examples, Customer Service Apologies Keeping Sorry Fresh and Sincere, Top 25 Positive Words, Phrases and Empathy Statements, Positive Customer Service Language for Positive Conversations, Sorry for the Inconvenience How to Offer a Genuine Apology, eBook: NLP Challenges in the Contact Centre Industry, White Paper: 5 Secrets to Creating Products and Services Customers Love, Contact Centre Reports, Surveys and White Papers, 150 Great Complimentary Words and Phrases to Use in Customer Service, Top Tips for Improving Your Workforce Engagement Strategy, Top Call Centre Planning Challenges and How to Handle Them, 12 Reasons You Shouldnt Skip Training in a Short-Staffed Call Centre, eBook: Trends in Combatting Employee Turnover, White Paper: The Hybrid Work Era New Advantages for Contact Centers, Top 9 KPIs to Measure Call Centre Productivity, Email vs Messaging: The Search for Better CX, Case Study: Payoneer Creates a Culture of Learning, Top 50 Positive Words and Phrases With Examples, The Top 50 Words to Describe Yourself on Your CV. When youve made a mistake that hurt someone, intentionally or otherwise, its often your responsibility to make amends. WebSorry I missed your call before. When discussing an unanswered call, sometimes its best to leave your call out of the phrase. WebThe preferred alternatives are I must have missed you, I could not reach you, and I tried to get through to you. These phrases work well to show that you have tried to contact someone. Share Improve this answer Follow If you need to use "couldn't", your sentence should be reformulated to I'm sorry. Lastly, here are a few examples of how we can use this phrase: Martin holds a Masters degree in Finance and International Business. Use it when youve committed a small error. Hi there, I recently missed a call from this number and I wanted to ensure I returned it. I noticed that I had a missed call from this number; may I ask what it was concerning? These assumptions are the enemy of a good apology and often lead to agents reaching conclusions that are not in the best interest of the individual customer, according to Stuart Harris, a Customer Service Speaker and Coach. / sri a kdnt tend mit /. Hi there, how are you today? I'm sorry I missed your call again. It also depends on the media you are using to convey this message. We are refraining from being demanding and are merely asking that we be informed of the particular person who has phoned from this number. If you offended someone unwittingly, use this expression to apologize. Sometimes, its because weve unintentionally bumped into someone on the street, and other times, its because we came late to a business meeting. If you need to use "couldn't", your sentence should be reformulated to I'm sorry. I know I missed your call last night. / ad lak t pldaz fr ha a riktd/bhevd /. Hi there, could I please speak to the manager of this establishment? otherwise, you could say I'm sorry, I didn't catch your call. I apologize, I didnt see your call Thank you for calling but can we talk later In a meeting, would you call me back? As Stuart says: Go from the I to the you to the we, as in what do I need from you, so that we can resolve this problem together. Using we, as in the agent and the company, doesnt transmit to the customer that you are personally interested in them. I Know I Missed Your Call, and Im Sorry You should acknowledge that you missed someones call as soon as possible. If you want to express your empathy for something bad that has happened to someone you care about, you can simply say, Im sorry. In this case, Im sorry doesnt mean that what happened was your fault or that youre somehow admitting the blame. / ha kn a mek t p t ju /. WebWe can now look over the following examples of how to use this phrase: Hi there, Im calling this number in regards to a missed call I just received Im sorry to have been away from my Hi there, Im calling this number in regards to a missed call I just received. However, if youre now free to call them, you can include that in the email to tell them that its better if they call you now. WebHow to Say Sorry I Missed Your Call (Email Samples) 1. / a fil terbl am so sri/. When considering how to apologize for a mistake professionally, you should be sincere, not cynical, say researchers. Share Improve this answer Follow When we do notice that we have missed a call, it is considered quite polite to return the call as soon as we possibly can. Sometimes, its because weve unintentionally bumped into someone on the street, and other times, its because we came late to a business meeting. / a wntd t se am sri/ a wnt t tel ju am sri /. Keep learning English vocabulary for free via our English blog. How many times have you accidentally bumped into someone on the street or had to politely ask someone to move out of the way when you were trying to get off the subway? To reassure the customer of this, it is important to use active verbs to assure the customer that you are already actively working on solving their query. It shows that you regret missing their business call. Web20 ways To Tell Someone Sorry I missed your call Your call came through, I was busy I saw your call, can I call you? My phone was on silent. Please forgive me. Use it if youve hurt someone by doing something thoughtlessly. Here is a statement that you could consider using to close the apology. I wanted to ensure a quick response. I received a missed call from this number; may I ask what your call was regarding? By doing this, the agent can assess and clarify the situation to ensure that everyone is on the same page, while seeming attentive and genuine. Instead, stick to using it when emailing colleagues. My phone was on silent. For additional clarity on the use of this phrase, here are a few examples: We can use the phrase I received a call from this number; may I ask who this is? to come across as a polite individual, while also making it apparent and known that we are very much unaware of who has phoned us. If they feel appreciated, it makes it much easier to turn around a tricky situation. Im so sorry about that.All the best,Suzanna Barker. Find A Way To Say 'Thank You' Show concern without demeaning yourself by saying "thank you." This ones slang and should only be used with friends or people your age. With this expression, youre promising to never repeat whatever you did to hurt someone. With these 60+ ways to say sorry in English, youll be able to find the right words to apologize in any situation. Once you figure it out, youll be able to better understand how theyre feeling. Whats important is that you try to be a thoughtful, kind-hearted person every day. These expressions will help you find the right words to apologize whenever you want to ask someone to repeat something. Hi there, I recently missed a call from this number and I wanted to ensure I returned it to the correct individual. Its a great option in business emails because it shows that youve been too busy with work to answer someone.